This document contains technical notes that may be helpful to members. Our administrative team will be regularly updating this document adding information that we find useful.
Ad blocking software:
- If you are bothered by ad blocking check out the information here. Note that it is possible to have more than one ad blocking software package running on your computer. Another option is to use a different device such as a phone or tablet.
Your password can be changed on your Profile page. To get to that page, click on your name near the top right corner and choose "My Profile". On your Profile page, click on the "Change password" button at the top of the profile page, enter your new password twice and then save the changes.
Note: If you are a new member and you happen to log out before setting a password, then you can use the "Forgot password?" link on the front page to assign yourself a new password.
- The software has protections in place against hacking, viruses etc. and then, on top of that, the technical staff keep a constant look out for any signs that the security has been breached. If users see anything suspicious they also report it. There are also hundreds of coordinators and thousands of timebank members who use the software and who help by reporting anything strange. This is also part of the prevention process.
- The web site server uses encrypted secure SSL to transfer data to and from your computer, tablet, or phone. The "https" at the beginning of the address in the address bar signifies this secure connection.
Add an image:
- Instructions for adding an image to an offer or request can be found here. If you find the image is too big you can use an image editor to reduce the size of the image. For example in Windows you can load the image into the Paint program (found under Windows Accessories) and then choose the resize option to reduce the size.